Professional with a personal touch

  • Frequently Asked Questions

    Choosing a home inspection company should be a pleasant experience by knowing a few basic questions to ask.  A thorough inspection of a house can be your best defense against unwanted surprises after you move in.  On this page we'll try to help you understand some of the questions you should ask to better make an informed decision.

    Even if you don't choose Quality First to inspect your new purchase, we hope the infomation found here will help you make a decision you're comfortable with.

    Q:  What qualifications or credentials do you have?

    A:  Our founder and inspector, Norm Shackelford, at Quality First has undergone some of the most highly training schooling available through ITA (Inspection Training Associates) a Kaplan school.  Along with over 8 years of home inspection experience, over 3500 personally performed inspections, and the opportunity to train some of our local inspectors, Norm has several years of inspection experience with the building codes department of the State of Oregon.  The Quality First team also brings years of experience in real estate and title & escrow work which helps ensure we understand the entire transaction you're experiencing and the emotions that are often involved. 
    Norm is also a certified inspector though NAHI, www.nahi.org, a member of AII, (American Institure of Inspectors), www.inspection.com, fully licensed through the State of Washington as a home inspector, license #450, and Pest & Dry rot inspector, license #62980.

    Q:  What will the inspection cover?

    A:  A thorough inspection covers everything from roof to the foundation.  Our typical home inspection includes these components and systems.

    *Roof:  Shingles, flashings, chimneys, vents, trim and gutters, drip edges, skylights, downspouts, and other visible roof related items
    *Attics:  Insulation, ventilation, rafters, joists and trusses, wiring attachments, and other visible related items.
    *Plumbing and Fixtures:  Water pressure, water distribution system, hose bibs, sinks and faucets, bath/showers and toilets, laundry, water heaters, and other plumbing system compenents.
    *Interior:  Floors and ceilings, walls, stairs (if applicable)  and banisters, finishes, sinks, cabinets, shelving, built-in appliances, and other visible interior-related components.
    *Heating and Cooling Systems:  Furnace, air cleaning parts, ductwork, air conditioner and lines, and other visible related HVAC components.
    *Electrical Systems:  Service entry and clearances, service panel, switches and outlets, visible wiring and junction boxes, grounding system, and other related electrical components.
    *Basements, Crawl Spaces, and Foundation:  Insulation, ventilation, posts, vapor barriers, utility attachment, structural items, floors and walls, and columns.
    *Exterior:  Siding material, attachements, windows, doors, vents, entryways, driveway & walks, grading, and other visible exterior related components.
    *Decks and Porches,
    *Fireplaces & Chimney

    Q:  Should I attend the inspection?

    A:  Yes, we always encourage buyers to attend the inspection.  By being present for the entire inspection, buyers are better to understand the scope of the inspection as well as the limitations.  It is during this time that we will go over the report, answer any questions and even share maintenance advice.  However, at times the buyer is unable to be present.  Being out of town or unable to take time off work can cause absents.  If this is the case we strongly encourage a call in order to review the report with the inspector so that you may have a full verbal as well as written understanding of the subject property's condition.  Our reports are very understandable to read, but sometimes an item listed can seem like a BIG deal.  Although everything listed should be considered, sometimes a simple explanation of the item while on site, rather than reviewing it later in the report, can answer questions regarding the actual condition of the feature. 

    Q:  How long will the inspection take:

    A:  An average inspection will take roughly 2-3 hours.  These times vary depending on the size, age and condition of the home.  Some inspectors claim a 1-1/2 hour inspection, but with the experience we have it wouldn't be recommended no matter how many inspections the inspector has performed.  A proper evaluation of the largest investment you can make must take the needed time. 

    Q:  How much will the inspection cost?

    A:  The inspection fees vary depending on the size and age of the subject property as well as any additional features outside of the normal.  Please contact our office for an accurate quote for your specific need.

    Q:  Why should I have my home inspected by a professional inspector?

    A:  Buying a new home is one of the largest investments you can make.  Along with the added stress this can add, there is also the wondering "Am I really getting the home I think?"  It is important for any investor/home owner to know just what they're getting for the money.

    Q:  What will my report look like?

    A:  We prepare an extensive computer generated report complete with full color photos.  It includes a Report Summary that will let you quickly review the recommendated improvements to the home.  The report is check list narrative in nature so that you can easily read and referenace the results of the home inspection.

    Q:  What if I have questions after my inspection?

    A:  You can call us and discuss all the aspects of your new home whenever you like.  Our servcies are a long term investment with your new home.

    Q:  Do you carry insurance?

    A:  Yes, we carry extensive Errors and Omissions (E&O) as well as being fully bonded.